Locali : audioproduction, localization - Vox Populi® is a trademark of Locali

Voice servers

Interactive Voice Servers or IVS are computers which answer the phone automatically. Sometimes a pain (when they are badly set up) but so practical and cost effective! The IVS is always smiling, professional, can speak every language under the sun, is never tired, off or on strike, and in addition is not expensive.

 

The IVS is a tree structure operated by a computer. Each cell of the structure contains a professional audio message recorded by us:

-Welcome to XXX, please press the * key on your telephone keypad.                                                    
-Thank-you.                                                                                                                                      
-For the sales division, press 1                                                                                                              
-For the technical division, press 2                                                                                                         
-For accounts, press 3                                                                                                                        
Etc.

The interactive vocal server also listens and understands (voice recognition), can read a text (voice synthesis), record messages (answering machine function) and take action (send faxes / e-mails).

In order for it to be “attractive”, professional messages recorded with a warm and professional human voice, are needed. These messages are often known as voice prompts.

 
www.attente-musicale-telephonique.com